Effective Date: December 19, 2025
1. Introduction
Rocky Mountain Plumbing & Drain ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Website").
By accessing or using this Website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Information submitted through contact or service request forms
We also automatically collect certain information when you visit our Website, including:
- IP address
- Browser type
- Device information
- Pages viewed and time spent on the Website
This information helps us understand how visitors use our Website and improve functionality.
3. How We Use Your Information
We use the information we collect for purposes such as:
- Responding to service requests and inquiries
- Providing and improving our plumbing and drain services
- Communicating with you regarding appointments or questions
- Analyzing Website performance and usage
- Complying with legal obligations
We process personal data only when we have a lawful basis to do so, such as your consent, the performance of a service, or legitimate business interests.
4. Sharing of Information
We do not sell your personal information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and understand visitor behavior.
You can control or disable cookies through your browser settings. Disabling cookies may affect certain Website features.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is completely secure, we strive to protect your data using commercially acceptable means.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
10. Contact Information
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.